jilibond Privacy Policy

1 Introduction and Applicability

jilibond ("we", "our", "platform") operates a reliable online gaming and betting service for players in Bangladesh. This privacy policy ("policy") applies to jilibond's website, mobile site, and all associated digital services.

The purpose of this policy is to clearly inform you what information we collect, why we collect it, how that information is used, and what steps we take to protect your personal information. By using our services, you are considered to have agreed to the terms of this privacy policy.

If you disagree with any part of this policy, please contact us before using our services or refrain from using them.

2 Information We Collect

jilibond may collect the following types of information:

a) Identity and Registration Information

• Full name and date of birth
• Email address and mobile number
• National ID card or passport details (for identity verification)
• Address and postal code
• Account username and password (stored in encrypted form)

b) Financial Information

• Transaction details via bKash, Nagad, or Rocket
• Deposit and withdrawal history
• Wallet balance and bonus usage records

c) Technical Information

• IP address and browser type
• Device information (operating system, screen resolution)
• Site entry and exit times
• Pages visited and click data

d) Gaming Activity Information

• Play history and preferred game categories
• Betting patterns and session duration
• VIP status and points information

3 How We Collect Information

We collect your information in the following ways:

1. Directly provided: When you fill out a registration form, update account details, or contact us.
2. Automatic collection: When you browse our site, technical information is automatically collected through cookies, web beacons, and similar technologies.
3. From third parties: Necessary information may be collected through identity verification services, payment gateways, and fraud prevention agencies.
4. Transaction processing: Financial information is automatically recorded during deposits or withdrawals via bKash, Nagad, or Rocket.

4 Purpose of Using Information

jilibond uses the information we collect for the following purposes:

Service Operation and Management

• Account creation, verification, and maintenance
• Processing financial transactions and maintaining transaction history
• Providing bonuses, rewards, and VIP benefits
• Ensuring uninterrupted operation of gaming services

Security and Legal Compliance

• Identity verification and age confirmation (confirming 21+ age)
• Detecting fraud, money laundering, and suspicious activity
• Complying with applicable laws and regulations
• Dispute resolution and establishing or defending legal claims

Service Improvement and Communication

• Analyzing user experience and improving site performance
• Resolving technical issues and providing customer support
• Sending relevant offers and promotional information (with your consent)
• Providing responsible gaming information and tools

5 Data Storage and Security

We take industry-standard technical and organizational measures to protect your personal information. Our security measures are as follows:

• SSL Encryption: All data transmission between you and our servers is encrypted using SSL/TLS protocols.
• Data Encryption: Stored sensitive information (such as passwords) is secured using advanced encryption methods.
• Access Control: Only authorized staff can access your information on a need-to-know basis.
• Regular Audits: Our system security is regularly tested and evaluated.
• Data Retention Period: Information is retained for the period required to meet legal obligations, then securely deleted.

6 Sharing Information with Third Parties

jilibond does not sell, rent, or commercially disclose your personal information. However, information may be shared in the following limited circumstances:

1. Payment processors: Information necessary to complete transactions with payment service providers such as bKash, Nagad, and Rocket.
2. Identity verification services: To confirm your identity in accordance with applicable regulations.
3. Game providers: Game software providers such as Pragmatic Play, Evolution Gaming, Spribe, JILI, and PG Soft may receive limited technical data to operate gameplay.
4. Legal authorities: In response to court orders, legal obligations, or valid requests from government authorities.
5. Security partners: With trusted technology partners to prevent fraud and ensure cybersecurity.

All of the above third parties are bound by contract with us and are required to follow our standards for protecting your information.

7 Cookies and Tracking Technologies

jilibond uses cookies and similar tracking technologies to improve your experience.

Types of Cookies

• Essential cookies: Required for the core operation of the site (login sessions, security tokens). These cannot be disabled.
• Functional cookies: To remember your preferences and settings (language preference, session information).
• Analytics cookies: To analyze site usage patterns and improve services.
• Marketing cookies: To display relevant offers based on your interests (with your consent).

You can manage cookies through your browser settings. However, disabling certain cookies may limit some features of the site.

8 Your Rights

As a jilibond user, you have the following rights regarding your personal information:

1. Right of access: The right to know what information we hold about you.
2. Right to rectification: The right to request correction of inaccurate or incomplete information about you.
3. Right to erasure: The right to request deletion of your information in certain circumstances (subject to legal obligations).
4. Right to restrict processing: The right to request that processing of your information be limited in certain circumstances.
5. Right to portability: The right to receive a copy of your information in a structured, readable format.
6. Right to object: The right to object to your information being used for marketing purposes.
7. Right to withdraw consent: The right to withdraw consent given at any time (withdrawal applies to future processing).

To exercise any of the above rights, contact us by email. We will try to respond to your request within 30 (thirty) days. However, due to legal obligations, some requests may only be partially fulfilled.

9 Privacy of Minors

jilibond is strictly a platform for adults (age 21 or older). We do not knowingly collect any information from minors.

• We verify age at the time of registration and do not allow anyone under 21 to create an account.
• If we become aware that a minor has created an account, we will immediately close that account and delete all associated information.
• If parents believe their child has registered on our platform, please contact us immediately.

10 Changes to This Policy

jilibond reserves the right to amend this privacy policy as needed. For any significant changes to the policy, we will:

• Publish the changes on this page and update the "Last Updated" date.
• For important changes, we will try to send a notification to your registered email.
• A reasonable amount of time will be given before changes take effect.

Continuing to use our services after changes take effect will be considered your agreement to the updated policy. We recommend visiting this page regularly to stay informed about the latest privacy policy.

11 Contact Us

If you have any questions, concerns, or requests regarding your data rights in relation to this privacy policy, please contact us:

We are committed to responding to your requests and resolving any privacy-related matters promptly. The protection of your information is of the highest importance to us.